Integrative Medical Clinics supports active involvement of patients and their families in the design of new care models and in decision-making about individual options for treatment. The IOM (Institute of Medicine) defines patient-cantered care as: “Providing care that is respectful of and responsive to individual patient preferences, needs, and values, and ensuring that patient values guide all clinical decisions.”  Patient care and follow up is also one of the overreaching goals of health advocacy, in addition to safer medical systems, and greater patient involvement in healthcare delivery and design. Given that non-consumer stakeholders often don’t know what matters most to patients regarding their ability to get and stay well, care that is truly patient-cantered cannot be achieved without active patient engagement at every level of care design and implementation.




The application of patient care and follow up is often referred to simply as patient engagement or patient activation.

These five main attributes of patient care and follow up are –

“Whole-person” care.
Coordination and communication
Patient support and empowerment
Ready access

IMC Patient Centred care is about much more than simply educating patients about a diagnosis, potential treatment, or healthy behaviour. It does not mean giving patients whatever they want; rather, patients want guidance from their care providers, but they expect that guidance to be provided in the context of full and unbiased information about options, benefits and risks. “Patient-Centred” means considering patients’ cultural traditions, personal preferences and values, family situations, social circumstances and lifestyles, as used by the Institute of Medicine and Institute for Healthcare Improvement.